The hospice industry in the United States is rapidly growing, offering patients a better way to have a quality end of life experience supported by a staff committed to providing the medical services, and emotional support for those in the last stages of terminal illness. To ensure the hospice industry continues to provide its services, each organization must have a robust insurance program in place to safeguard its people, assets and reputation.

At Manchester Specialty Programs, we offer a comprehensive insurance program that addresses the various challenges that hospice organizations face when delivering quality care. With our program, coverage can respond to the following scenarios:

• Professional Liability claims against the entity as a result of alleged errors, omissions or negligence in providing health care services
• Coverage for the firm in the event of acts, errors or omissions by health care staff, independent contractors, or volunteers, including medical directors and employed physicians
• General Liability claims such as injuries and accidents due to slips and falls on premises
• Employee-related suits that claim wrongful termination, discriminatory practices, harassment, among others; on-the-job accidents and injuries
• Automobile liability when staff and volunteers use personal vehicles to conduct work-related business, such as visiting a hospice patient at home
• Allegations against directors and officers for breach of fiduciary responsibility or negligence
• Claims for alleged billing abuse from government Medicare audits
• Data breaches and resulting HIPAA violations, notification costs, forensic analysis

Hospice Community At Glance:

• Pain Management
• Emotional, Psychosocial and Spiritual Support
• Drug, Medical Supplies, and Equipment Assistance
• Family Coaching on Patient Care
• Short-term Inpatient Care (when pain or symptoms become too difficult to manage at home, or the caregiver needs respite time)
• Bereavement Care and Counseling to surviving family and friends