But, Operating earnings for the quarter rose 14 percent to $7.86 billion from $6.88 billion reported a year earlier.
Quarterly total revenues were $64.97 billion, higher than the $63.45 billion reported a year ago.
Insurance premiums earned increased to $15.32 billion from the prior year's $14.33 billion while sales and service revenues grew to $34.03 billion from $33.83 billion a year ago.