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Liberty Mutual Insurance Expands Life Sciences Practice With Dedicated Leadership Team

Liberty Mutual Insurance Expands Life Sciences Practice With Dedicated Leadership Team

Liberty Mutual Insurance announced the continued growth of its Middle Market Life Sciences practice, first launched in June 2024. The company expanded the practice with a dedicated leadership team focused on underwriting, claims, and risk control. Tory Agnich, Global Risk Solutions Chief Underwriting Officer, Middle Market Life Sciences, leads the practice.

The expansion strengthens Liberty Mutual’s ability to deliver multi-line products and services designed to scale with life sciences companies from research and development through established market presence. The company pairs underwriting with specialized claims and risk control services to address the complex and specialized needs of the life sciences sector.

Leadership Expansion and Strategic Focus

According to Agnich, the practice has grown significantly over the past year and a half.

“Building the Middle Market Life Sciences practice over the past year and a half has been an exciting time. Now that we have talented leaders in place with vast expertise in the sector, I’m looking forward to the new advancements we can achieve and the next stage of our journey,” said Agnich. “This team is passionate about the work we’re doing to support the companies fueling the innovations of products and technologies used by our healthcare systems to diagnose, treat, and prevent disease. With a new product set to launch this spring, this is only the start of an exciting chapter for Liberty Mutual and the specialized risk management capabilities we’ll be providing to the Life Sciences community.”

The leadership team brings more than 100 years of combined experience across biologics, medical devices, pharmaceuticals, dietary supplements, digital health technologies, and clinical trials. In addition, the team has experience navigating the industry's regulatory environment.

New Leadership Appointments

Liberty Mutual named four leaders to key roles within the Life Sciences practice:

  • Dan Andrews, Senior Underwriting Manager, brings more than 20 years of industry experience. He has a track record of growing portfolios and strengthening broker and agent relationships. He will help shape and execute the practice’s strategic vision ahead of upcoming product launches.
  • Megan Kriegstein, Vice President of Life Sciences Claims, joins with experience in life sciences claims and pharmaceutical product liability litigation. She will lead the life sciences claims functions and deliver tailored solutions.
  • Adam DeCarolis, Product Director for Risk Control – Life Sciences, combines his background as a licensed pharmacist with compliance expertise. He will guide risk management and mitigation strategies.
  • Aaron Wall, Technical Director for Risk Control – Life Sciences, brings experience connecting technical insights to practical, risk-reducing actions for clients.

Products and Services for the Life Sciences Sector

The Life Sciences practice offers multi-line insurance products and services that support companies as they grow and evolve. Liberty Mutual integrates underwriting, claims, and risk control expertise to provide complete solutions tailored to the life sciences industry.

About Liberty Mutual Insurance

Liberty Mutual believes that progress happens when people feel secure. For more than 110 years, the company has provided protection for the unexpected and delivered services with care to help people and businesses embrace today and pursue tomorrow confidently.

Liberty Mutual is a Fortune 100 company with more than 40,000 employees in 28 countries and economies. It ranks as the ninth largest global property and casualty insurer and generates more than $50 billion in annual consolidated revenue.

The company operates through three strategic business units:

  • US Retail Markets provides auto, home, renters, and other personal and small commercial property and casualty insurance to individuals and small businesses nationwide.
  • Global Risk Solutions delivers commercial and specialty insurance, reinsurance, and surety solutions to mid-size and large businesses worldwide.
  • Liberty Mutual Investments deploys more than $100 billion of long-term capital globally to drive economic growth, power innovation, and support Liberty Mutual’s commitments.

For more information, visit www.libertymutualinsurance.com.

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Forests May Play Larger Role in Flood Risk Than Previously Measured, Study Finds

Forests May Play Larger Role in Flood Risk Than Previously Measured, Study Finds

Forests have long been associated with flood mitigation. However, researchers have debated for decades how much influence forests have, particularly during large and destructive flood events.

A new study from researchers at the University of British Columbia reports that measurement methods may have led to underestimates of forests’ role in flood risk. The authors argue that a widely used before-and-after approach has limited understanding of how forests influence flooding over time.

Instead of focusing on individual flood peaks, the researchers recommend evaluating floods probabilistically. They say this approach better captures how forests change the likelihood of floods occurring, including major events.

Measurement Methods Under Review

Many studies have attempted to determine whether forests reduce flooding by comparing peak flows from individual storms before and after changes such as logging, wildfire, or land conversion.

The authors contend that this method oversimplifies flood dynamics. Storms vary widely, as do soil moisture levels, snowpack conditions, and the way water moves through watersheds. As a result, comparing one flood peak to another may not provide an accurate assessment of long-term risk.

“When we look at flood risk in probabilistic terms – how trees and forests change the likelihood of a flood – the picture changes,” said lead author Samadhee Kaluarachchi, a Ph.D. student at UBC. “Forests are part of the solution, even for big floods.”

For years, research has often concluded that forests reduce smaller floods in small basins but have a limited impact on large floods or large watersheds. According to the study authors, those conclusions have influenced policy discussions, with forests sometimes viewed as a secondary benefit rather than a primary flood management tool.

Kaluarachchi and UBC professor Younes Alila argue that focusing only on peak flows from individual events overlooks how forests influence the broader distribution of flood risk over time.

“Our synthesis shows forests can alter the frequency and probability of floods, including major events,” Alila said. “This doesn’t mean forests alone will stop catastrophic floods – but they can reduce flood risk at the source, making floods not only smaller but also rarer in cities and communities downstream.”

Influence of Headwaters and Natural Features

The authors state that forests are not a substitute for engineered infrastructure such as dams, dikes, or floodwalls. Instead, they emphasize that land cover in headwaters affects how often large floods occur downstream and how severe they become.

They reference earlier research conducted in British Columbia that found natural features, including forests, wetlands, and lakes, function as built-in flood infrastructure. These features store water, slow runoff, and release it gradually. This process can reduce downstream peak flows and alter the frequency of certain flood levels.

The researchers argue that these findings reflect the physical behavior of floods and should be given greater weight than the traditional peak-to-peak comparison approach.

Upstream Land Management and Downstream Risk

Flood policy often centers on urban areas where damage occurs. The authors state that less attention is paid to upstream land management, even though conditions in headwaters can amplify or reduce flood risk before water reaches populated areas.

They caution that relying exclusively on engineered defenses while overlooking upstream land use may increase downstream vulnerability. For example, removing forest cover in headwaters could raise the flood burden placed on downstream infrastructure.

“It’s about broadening the toolbox,” Kaluarachchi said. “Engineering infrastructure is part of the solution, but it cannot address the root causes of flooding. When land management and forest removal in the headwaters increase flood risks downstream, forests and healthy ecosystems must be a core part of flood management.”

Reframing Flood Risk Assessment

The study calls for a shift in how researchers evaluate floods. Rather than asking whether a specific flood peak changed after logging, the authors recommend analyzing how forests affect the distribution of flood probabilities over time.

They state that forests do not need to prevent catastrophic events entirely to reduce risk. If forests make damaging floods less frequent or reduce their intensity before rivers reach urban areas, that represents measurable risk reduction.

The authors also note that climate change is intensifying rainfall extremes in many regions. In that context, they state that upstream land management should be considered alongside engineered solutions when assessing flood risk.

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INSTANDA and ServiceNow Announce Integrated Insurance Solution

INSTANDA and ServiceNow Announce Integrated Insurance Solution

INSTANDA, a global provider of AI-enabled no-code insurance policy administration solutions, announced an integrated offering with ServiceNow to deliver the digital strength and flexibility insurers need in a fast-changing market.

As a ServiceNow Build Partner, INSTANDA developed an integrated solution that supports accelerated digital transformation. The offering eliminates legacy constraints and enables rapid product innovation. It also delivers a seamless end-to-end digital insurance experience across the entire insurance value chain by uniting product configuration, servicing, and claims into a single integrated solution.

In addition, the integration streamlines operations through intelligent workflows that reduce manual effort and improve accuracy. It enhances claims experiences with AI-driven triage, routing, and resolution. The solution also supports scalable innovation, enabling insurers to adapt quickly to market demand.

Together, INSTANDA and ServiceNow aim to set a new standard for insurance technology that is fast, flexible, and future-ready.

Derek Hill, co-founder and group chief revenue officer at INSTANDA, said the partnership combines INSTANDA’s no-code, configurable core policy administration platform with ServiceNow Workflow Solutions and digital capabilities. He stated that the integration enables managing general agents and insurers to move faster, operate more efficiently, and engage customers at every touchpoint. He added that the partnership enables end-to-end transformation, from real-time product configuration to service and claims.

Nigel Walsh, global head of insurance at ServiceNow, said transformation for insurers requires delivering measurable value with clarity and confidence. He stated that the partnership demonstrates how AI-driven workflow automation can increase agility and coordination across the insurance lifecycle. He added that the integration provides teams with real-time insights and intelligent workflows, enabling faster resolution times, reduced costs, and personalized customer experiences.

The companies stated that insurers face pressure to modernize legacy systems, manage complex risk portfolios, and meet evolving compliance requirements. The collaboration delivers a unified platform that accelerates digital transformation and drives measurable business outcomes.

The ServiceNow Partner Program recognizes partners for their expertise and experience in driving opportunities, reaching new markets, and delivering outcomes for joint customers across the enterprise. As a Build Partner, INSTANDA develops and distributes applications with the ServiceNow AI Platform. These applications include tailored configurations and integrations designed to enhance platform capabilities.

About INSTANDA

Since 2015, INSTANDA has provided insurance companies worldwide with an AI-enabled no-code policy administration and distribution platform. The platform integrates seamlessly and offers configurable capabilities that allow insurers to create, manage, and optimize products and customer journeys. More information is available at https://instanda.com.

ServiceNow, the ServiceNow logo, and other ServiceNow marks are trademarks or registered trademarks of ServiceNow, Inc., in the United States and other countries.

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SAN Group Welcomes Lynn Marcou as Agency Growth Coach

SAN Group Welcomes Lynn Marcou as Agency Growth Coach

SAN Group announced the return of Lynn Marcou as Agency Growth Coach, where she will support member agencies across Maine, New Hampshire, Vermont, and Massachusetts. Marcou officially joined SAN in late January. In this role, she will work closely with agencies to support growth, profitability, and long-term success.

Marcou will provide hands-on coaching and strategic guidance to SAN member agencies. In addition, she will connect agencies with SAN and SIAA resources that align with their specific goals and challenges. She will collaborate with Lisa Paese, Agency Onboarding Specialist, to ensure a coordinated experience for new agencies. Furthermore, she will partner with Regional Vice Presidents Mike Sakraida and Jim McGlauflin to deliver aligned support across the territory.

SAN“Lynn has an exceptional understanding of the independent agency system and a strong track record of helping agencies grow in meaningful ways,” said Tom Lizotte, President and COO of SAN Group. “We are thrilled to welcome her back to SAN and look forward to the impact she will make for our member agencies across the region.”

Marcou brings more than 36 years of experience in the insurance industry. Her background includes agency operations, sales leadership, and carrier relationships. She previously held leadership roles with SAN Group and SIAA, including Director of Agency Foundation, Regional Vice President for Northern New England, and Agency Growth Coach. In addition, she served in independent agencies as a personal lines sales manager, senior risk manager, and producer. Marcou holds the Accredited Adviser in Insurance and Certified Professional Insurance Agent designations.

SAN Group is the largest alliance of independent insurance agencies in the Northeast. The organization supports more than 500 member agencies across nine states. Members have access to more than 45 top insurance carriers and collectively write more than $2 billion in premium. SAN serves as the founding master agency of SIAA, The Agent Alliance, and continues to focus on innovation and growth within the independent insurance channel. More information is available at www.sangroup.com.

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