Gallagher recently released findings from its third annual AI Adoption and Risk Survey, highlighting increased integration of artificial intelligence across global businesses. The survey, conducted among more than 1,200 organizations worldwide, shows that companies are expanding AI use in key operational areas while continuing to navigate risks related to data protection, misinformation, and legal exposure.

Gallagher, a global insurance brokerage, risk management, and consulting services company, published the results on Feb. 23, 2026.

AI Adoption Continues to Rise

According to the survey, 63% of businesses have fully operationalized or implemented AI within parts of their organizations. That figure marks a significant increase from 45% in 2025. Companies report focusing AI integration efforts on IT operations, client-facing functions, and analytics.

As adoption increases, 82% of respondents say AI has had a positive impact on their organizations. In addition, 83% believe AI will drive future revenue growth.

Most respondents also report confidence in their understanding of AI-related risks. Specifically, 93% rate their knowledge of AI risks as “quite well” or “very well.”

Ongoing Challenges and Risk Considerations

Despite broad adoption, the survey identifies several ongoing challenges.

More than half of respondents report skills gaps and recruitment challenges related to AI. Meanwhile, 46% say their organizations have appointed an AI ethics officer to help balance technological advancement with ethical considerations.

Organizations are also evaluating financial returns on their AI investments. Nearly two-thirds, or 63%, are actively measuring return on investment, and respondents estimate it will take an average of 28 months to realize that return.

At the same time, businesses cite specific risk concerns. AI errors, misinformation, and hallucinations rank as the top perceived threat, identified by 57% of respondents. Legal and reputational risks from AI misuse follow closely at 56%, while 55% point to data protection and privacy violations as key concerns.

The survey also underscores the importance of maintaining a human element alongside AI technology. Respondents highlight the need for personal accountability, governance, and training as part of responsible AI implementation.

Focus on Customer Experience

Although some organizations may take additional years to fully operationalize AI, the survey notes steady progress across many businesses. Steve Rhee, Global Chief Digital Officer at Gallagher, emphasizes the importance of prioritizing customer experience throughout AI adoption efforts.

“This survey complements what we’ve seen with our clients. At Gallagher, our AI adoption journey is about more than just implementing cutting-edge technology. It’s about empowering our people and centering on our customer needs,” said Rhee. “We have continued to invest over the last several years in data, analytics, and digital workforce skill development to ensure our teams are equipped to deliver the best outcomes and solutions for our clients in a rapidly evolving landscape.”

About Gallagher

Gallagher, traded on the New York Stock Exchange under the symbol AJG, ranks among the world’s largest insurance brokerage, risk management, and consulting firms. As a community insurance broker and trusted local consultant, Gallagher helps individuals and businesses move forward with confidence.

The company employs more than 69,000 people globally and maintains connections to the communities where it operates. Gallagher provides customized risk management solutions and a full spectrum of services designed to foster a thriving workforce while upholding high ethical standards. The company refers to this commitment as The Gallagher Way.

The U.S. Consumer Product Safety Commission has announced multiple nationwide recalls involving products sold on Amazon.com due to risks of serious injury or death. The recalled items include Vive Health Bed Rails, Huaker Magnetic Balls and Rods Sets, JJGoo LED Balloon Lights, and SAMIT Youth Multi-Purpose Helmets.

The CPSC stated that each product violates applicable federal safety standards or presents a significant hazard.

Vive Health Bed Rails

The recall covers approximately 12,355 Vive Health Bed Rails, model numbers LVA1024 and LVA3031BLK. The LVA1024 model features a white frame with a black handle and measures 20 inches wide by 32 inches tall. The LVA3031BLK model has a black frame with a black handle and measures 13 inches wide by 18 inches tall.

The CPSC reported that the bed rails violate the mandatory standard for adult portable bed rails and do not include the required hazard warning labels. When attached to a bed, users can become entrapped between the bed rail and the side of the mattress. According to the agency, this creates a serious entrapment hazard and a risk of death by asphyxiation.

The bed rails were sold on Amazon.com from August 2023 through December 2025 for between $45 and $80. As of February 19, the CPSC reported no incidents or injuries associated with their use.

Huaker Magnetic Balls and Rods Sets

The recall also includes approximately 782 Huaker Magnetic Balls and Rods Sets, model number 20A-13. Each set contains 88 multicolored pieces packaged in a plastic box with a handle.

The CPSC stated that the sets violate the mandatory standard for toys because they contain small balls that pose a fatal choking hazard to children under age three. The agency noted that children’s products intended for use by children under three that present a choking, aspiration, or ingestion hazard due to small parts are classified as banned hazardous substances.

The CPSC defines a small part as any object that fits entirely into a small parts cylinder, which approximates the fully expanded throat of a child under 3 years old. A small part may include a whole toy, a separate component, or a piece that breaks off during testing, simulating use or abuse.

The magnetic toy sets were sold on Amazon.com between September and November 2025 for about $23. As of February 19, no incidents or injuries had been reported.

The CPSC directed consumers to stop using the recalled magnetic sets immediately, remove them from children, and contact Huaker for a full refund. Consumers must dispose of the product and email a photo of the discarded item to Huaker-magnetic-balls@outlook.com.

JJGoo LED Balloon Lights

Approximately 3,400 JJGoo LED Balloon Lights, model number MY1005E-Colorfu1-100, are included in the recall. The multicolored lights measure about 0.6 inches in diameter and were sold in packs of 100.

The CPSC stated that the balloon lights contain button cell or coin batteries that children can access. If swallowed, these batteries can cause serious injuries, internal chemical burns, and death.

The lights were sold on Amazon.com between October and November 2025 for about $10 per pack. As of February 19, the CPSC reported no incidents or injuries.

The agency stated that button cell and coin batteries are hazardous and should be disposed of or recycled in accordance with local hazardous waste procedures.

SAMIT Youth Multi-Purpose Helmets

The recall also affects approximately 3,295 SAMIT Youth Multi-Purpose Helmets. The helmets were sold in one size, designed to fit head circumferences of 21 to 23 inches. They were available in blue, red, and black with a cracked paint design, as well as in solid black.

According to the CPSC, the helmets do not meet the required federal safety standard for bicycle helmets. As a result, they can fail to protect users in the event of a crash, posing a serious risk of head injury or death.

The helmets were sold on Amazon.com from March through November 2025 for between $28 and $33. As of February 19, no incidents or injuries had been reported.

Ongoing Recall Status

The CPSC lists all four recalls as ongoing. Consumers who purchased the affected products have been instructed to stop using them and contact the respective companies for refund instructions.

Newsweek reported that it contacted Vive Health, Huaker, JJGoo, and Samit Outdoors for comment via email outside of regular working hours.