Patra announced four significant milestones for its Patra AI platform, including industry-first support for Commercial Package policies, improvements in AI model performance, the introduction of monthly subscription pricing, and new operational reporting capabilities. The updates expand access to AI-powered insurance automation for a broad range of insurance organizations.
Overview Of The Patra AI Platform
Patra AI is Patra’s proprietary insurance automation platform designed to address document-heavy workflows across the insurance policy lifecycle. The platform supports policy checking, quote comparison, and the extraction and structuring of policy data. Customers can adopt Patra AI as SaaS products or work with Patra’s service delivery teams to manage workflows while using AI-driven automation.
According to Patra, these advancements enable insurance organizations to apply Patra AI across approximately 85 percent of commercial insurance policy volume. The platform combines AI-powered automation with human-in-the-loop workflows to validate results in minutes.
Support For Commercial Package Policies
Patra AI now supports Commercial Package policies, which historically have been challenging for automation due to their size and complexity. These policies often bundle multiple coverages into a single unstructured PDF that can span hundreds of pages.
The platform can now extract and analyze data across up to five lines of business within one Commercial Package policy document:
• Commercial Property
• Commercial General Liability
• Commercial Auto
• Workers’ Compensation
• Commercial Umbrella
Will Dogan, senior vice president of product and service line management at Patra, stated that Commercial Package policies represented a longstanding gap for AI-powered document automation in insurance due to the difficulty of extracting data across multiple lines of business within a single document.
Expanded Commercial Lines Coverage
With the addition of Commercial Package policies, Patra AI now supports 12 commercial lines of business within a single platform:
• Business Owners Policy
• Commercial Automobile
• Commercial General Liability
• Commercial Package
• Commercial Property
• Commercial Umbrella
• Cyber Liability
• Directors and Officers
• Employment Practices Liability
• Excess Liability
• Professional Liability
• Workers’ Compensation
The expanded coverage provides a single, integrated solution for most commercial insurance workflows.
Introduction Of SaaS Subscription Pricing
Patra introduced flexible SaaS subscription plans to support mid-market and smaller agencies adopting Patra AI. Under the Self-Service model, agencies and brokers select plans based on size and policy volume, ranging from dozens to thousands of policies annually. All plans include unlimited user seats and fixed monthly pricing.
Key details include:
• Subscriptions starting at $99 per month with a 14-day free trial
• Reported 85 percent or greater time reduction in policy checking workflows for SaaS customers
• One customer reported a $300,000 annual reduction in policy checking expenses
• Verified accuracy of 99.5 percent using patent-pending AI with guided human-in-the-loop verification
Full-Service Delivery Option
In addition to SaaS offerings, Patra provides a Full-Service model that combines Patra AI with execution by Patra’s global delivery teams. Under this approach, Patra manages the end-to-end workflow and provides coverage under Patra Errors and Omissions insurance. The Full-Service model uses fixed, transactional pricing and is designed for organizations that want AI-driven results without directly interacting with the platform.
New Operational Reporting Capabilities
Patra AI now includes enhanced activity reporting designed to provide visibility into platform usage and performance. The reporting tools offer export functionality for deeper analysis and business intelligence. According to Patra, these capabilities help agency leaders track adoption, identify workflow inefficiencies, and evaluate return on investment related to digital initiatives.
About Patra
Patra is a provider of AI-powered software solutions and technology-enabled insurance outsourcing services. Through its PatraOne platform and a global team of more than 6,500 process executives, Patra supports agencies, brokers, wholesalers, MGAs, MGUs, and carriers by combining people and technology to support insurance operations and growth.
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