Despite repeated underwriting and pricing actions over multiple renewal cycles, commercial auto remains among the weakest major commercial lines p/c segments. "Pricing increases alone have been insufficient," said James Auden, Managing Director in Fitch's Insurance Ratings Group. "The chronic underwriting losses in commercial auto in the last eight years reveal a need for change in several areas including risk selection, underwriting practices, and claims."
In 2018, the segment's statutory direct written premiums increased 13%. However increasing claims severity, particularly on bodily injury claims, nullify the gains of premium rate increases. As a result, loss ratios for the most recent accident-year are still consistent with a significant underwriting loss.
Inadequate pricing and unanticipated claims cost increases are in part revealed through loss reserve deficiencies. The commercial auto liability line has experienced annual unfavorable reserve development totaled greater than 7% of earned premiums for the last four consecutive years (2015-2018).
Advances in technology offer potential for greater operating efficiency and performance improvement for commercial auto underwriters. Utilizing information garnered from telematics, electronic logging devices, and new data from third party sources can provide opportunities to streamline the application process while improving information quality. Enhanced analytic capabilities can foster better pricing segmentation, and faster recognition of high severity or fraudulent claims.
The full report, "U.S. Commercial Auto Insurance Market Update - Recovery in Results Still Slow to Emerge," is available at www.fitchratings.com.