The Hartford has expanded its digital capabilities with new submission and quote Application Programming Interfaces (APIs), and portal options for agents and brokers who write midsize and large businesses. These new capabilities save time, provide faster turnaround, and increase accuracy. Agents and brokers now have easier access to share submission data and request a quote for general liability, auto, property and workers’ compensation accounts.
“We continue to invest in digital capabilities that provide our business partners with the tools they need to do business in the most efficient way,” said A. Morris “Mo” Tooker, head of Middle, Large, Specialty Commercial and Enterprise Sales & Distribution at The Hartford. “Our digital capabilities are built on agent and broker feedback. These new digital experiences are another example of The Hartford listening to its distribution partners and innovating to create improved customer experiences.”
Additional benefits of the new portal include:
- Faster speed to market;
- Ability to quickly share data and information;
- Easier submissions with pre-populated data;
- Increased accuracy; and
- Streamlined workflow.
Access to the new business submission process is available through direct API capabilities and online portals. The Hartford will also enable API operating relationships with agents and brokers who use vendor API solutions for their midsize, large and specialty accounts. The insurer has partnered with Highwing, Inc., a company that is focused on providing data management and processing solutions for both brokers and carriers. Highwing helps to seamlessly connect agents and brokers with carriers, ensuring open communication, transparency, and accurate data sharing with The Hartford.
These digital enhancements are in addition to the company’s Electronic Business Center (EBC) Agent Portal, which provides access to digital tools that provide transparency into what’s happening with accounts of all sizes – all in one centralized location. The EBC capabilities include policy management, billing/invoices, service requests/endorsements, access to claims information reporting and more, giving agents and brokers the opportunity to decrease turnaround times, increase accuracy and gain access to real-time processing for many transactions.
About The Hartford
The Hartford is a leader in property and casualty insurance, group benefits and mutual funds. With more than 200 years of expertise, The Hartford is widely recognized for its service excellence, sustainability practices, trust and integrity. More information on the company and its financial performance is available at https://www.thehartford.com.