The New York-based company said the pay bump follows a $10 million investment to enhance training and “career path development” for employees. MetLife’s last U.S. wage increase came in 2018. The $20 rate takes effect next month, according to a spokesperson who said the insurer is hiring, particularly for customer-service and operations roles.
“By raising our minimum wage, we’re offering security and confidence to our people just as we do our customers,” Chief Executive Officer Michel Khalaf said Thursday in a statement. “It is our employees who help us deliver on the promises we make, so their well-being is paramount.”
Companies including McDonald’s Corp. and Costco Wholesale Corp. have announced wage increases this year. Chipotle Mexican Grill Inc. raised its average wage to $15 an hour in May as it moved to hire 20,000 workers across the U.S. Amazon.com Inc. also announced plans in May to hire 75,000 people in the U.S. and Canada at starting pay that will average more than $17 an hour.
MetLife employs around 46,500, according to data compiled by Bloomberg. The federal minimum wage is $7.25 an hour.