The measures announced today include:
Lloyd’s market
Lloyd’s business continuity team has assessed the Lloyd’s market’s readiness to continue trading if the Underwriting Room needs to be closed at any point. Lloyd’s now proposes to stress test this.
• For 24 hours on Friday 13 March (midnight – midnight) Lloyd’s will close the Underwriting Room in London and invoke its Emergency Trading Protocol.
• This 24-hour exercise will provide valuable information on the real-life effectiveness of the protocol. Relevant regulators have been informed of these plans.
• Additionally, Lloyd’s will take this opportunity to deep clean the Underwriting Room and all public areas in the Lloyd’s building.
Customers
The Lloyd's market is committed to being there when our policyholders need us the most. That means paying all valid claims as quickly as possible. In addition, Lloyd’s has set up a dedicated contact point to provide our policyholders with assistance and to help them find the right person to confirm cover or process a claim – this is available at coronavirus@lloyds.com.