Auto Insurer Websites and Apps Become Primary Driver of New Customers, Putting Pressure on Digital Experience, J.D. Power Finds

Digital channels for auto insurance

With auto insurance rates higher than ever and more consumers in the market shopping for policies than ever before, digital channels have become a critical component to the overall auto insurance shopping and service experience.

Deadly Houston Windstorm Estimated to Have Caused $5B to $7B in Damage: AccuWeather

Grants to harden homes in OK

AccuWeather, an Eyewitness News partner, revealed a price tag of $5 billion to $7 billion for the damage caused when a powerful storm line pushed across the Houston metropolitan area. As of Friday, seven people were killed throughout the city and Harris County.

P/C Industry 2023 Underwriting Performance Improved, but Personal Lines Continues to Drag

P&C underwriting performance improves except Person Lines

The U.S. property/casualty industry saw its second consecutive year of underwriting losses, with a net combined ratio of 101.6 for 2023. While improved relative to 2022, personal lines remained the major driver of unprofitability in 2023.

U.S. Says Cyberattacks Against Water Supplies Are Rising

cyber threats against water utility plants

Cyberattacks against water utilities across the country are becoming more frequent and more severe, the Environmental Protection Agency warned Monday as it issued an enforcement alert urging water systems to take immediate actions to protect the nation’s drinking water.

U.S. Workers’ Compensation Market Leads the Industry in Profitability: NCCI

Workers Comp profitability

The U.S. workers compensation insurance market has the “strongest profitability” of all lines of property/casualty business, posting an 86% combined ratio in 2023, according to the National Council on Compensation Insurance’s (NCCI) annual State of the Line repor