According to the J.D. Power 2022 U.S. Property Claims Satisfaction StudySM, slower cycle times and growing pains associated with transitioning to digital servicing channels caused overall satisfaction scores to decline to a five-year low.
Author: Annie George
“Worsening Winds” Report Finds 13.4 Million Properties to Be Newly Exposed to Hurricane Winds
First Street Foundation’s model finds that over 13.4 million properties will be exposed to tropical cyclones in 30 years that are not currently.
Texas Anti-ESG Push Is Coming for Insurers and Pensions in New Bills
A Texas lawmaker is seeking to broaden the fight against ESG policies by imposing further limits on the types of investments state pension managers can make and restricting shareholder proposals that would dictate insurance companies’ business with oil and gas firms.
Arthur J. Gallagher & Co. Acquires Bay Risk Services Limited
Arthur J. Gallagher & Co. today announced that its reinsurance division Gallagher Re has acquired the business and assets of UK-based Bay Risk Services Limited.
States Must Include Cybersecurity in Water System Audits, EPA Says
The Environmental Protection Agency issued a memorandum requiring states to examine cyber defenses at public water systems during routine audits.
IICF Southeast Division Raises Over $1 Million for Charity at Annual Southeast Gala
The Insurance Industry Charitable Foundation (IICF) raised over $1 million at its 11th annual Southeast Gala on Feb. 23 at The Thompson Hotel in Dallas, Texas.
Life Insurers Boosted Premiums, Now They Are Paying Refunds
When interest rates fell to near zero after the financial crisis, dozens of life insurers boosted costs for longtime policyholders, seeking to improve results as their investment income fell.
USAA Tells Staff, Your Remote Job Is No Longer Remote
USAA reclassifies some remote employees as many employers step up in-office requirements.
Harford Mutual Insurance Group Announces Merger Plan with ClearPath Mutual
Harford Mutual Insurance Group announces its plan to merge into the Group, ClearPath Mutual Insurance Company, a monoline workers’ compensation carrier in Louisville, Kentucky.
EEOC Sues Exxon for Discrimination After Nooses Found at Plant
Exxon Mobil Corp was sued for racial discrimination by a U.S. federal agency on Thursday, with charges alleging that the oil major failed to protect workers from harassment.