As social inflation continues to escalate liability risks and courts nationwide push for alternative dispute resolutions, Epoq, a leading legal services insurtech, has unveiled an enhanced platform for U.S. insurers — now available in all 50 states.
Already partnered with 10 U.S. insurance carriers, Epoq is expanding from a limited-service model to a full-scale, nationwide solution. Its technology-driven platform equips insurers with the tools to reduce legal exposure, streamline dispute resolution, and add real value for policyholders.
“Commercial insurers are facing unprecedented pressure from social inflation, particularly in liability lines,” said Grahame Cohen, founder and CEO of Epoq North America. “We’re providing carriers with a proven solution—precision legal documents and first-to-market mediation coverage—that prevents costly disputes before they start and resolves others through fast, affordable mediation.”
With roots in the U.K. insurance market dating back to the early 2000s, Epoq has built a reputation for integrating legal protections into value-added insurance offerings. The company’s expansion into North America is fueled by recent advancements in AI and an ability to meet U.S. regulatory requirements.
Four Integrated Legal Services Tailored for Insurance Providers
Epoq’s enhanced platform supports commercial, farm, and personal lines through a suite of integrated, AI-enabled legal services:
- Legal document preparation
An AI-driven expert system guides users through interactive questionnaires to create accurate, state-specific legal documents in real time. Offerings span a broad range—from construction contracts and lease agreements to wills, catering contracts, and farm-specific documents — helping prevent disputes by eliminating vague language and legal gray areas. - Mediation insurance
Epoq introduces a U.S. first: insurance coverage for mediation, underwritten on Lloyd’s paper, with limits up to $50,000 to cover attorney-assisted mediation and mediator costs. With mediation resolving disputes in 85–92% of cases, this offering gives policyholders an alternative to costly litigation — preserving both financial resources and business relationships. - Ask a legal question
Policyholders can submit legal questions through a secure platform that blends AI assistance with licensed, in-state attorneys. This hybrid approach delivers fast, reliable answers while upholding legal compliance in every jurisdiction. - Legal document review
Licensed attorneys in each state review contracts—whether created via Epoq or sourced elsewhere—to ensure compliance, clarify liabilities, and strengthen legal protections for all parties involved.
Meeting Market Demand with a Scalable, Revenue-Generating Solution
The platform’s launch is well-timed. With court systems overwhelmed and judges increasingly steering disputes toward mediation, insurers are seeking solutions that mitigate risk and boost customer satisfaction and retention.
“Epoq’s services are exactly what the market needs right now,” added Cohen. “We help carriers open a risk-free revenue stream while enabling policyholders to avoid legal trouble altogether—or resolve it without a courtroom. It’s a win for everyone, including our agent partners, who now have a more tangible way to add value and build trust.”
Epoq’s expanded U.S. presence is built on a strong foundation of successful partnerships and a technology stack refined through decades of international use. As liability costs rise, insurers now have a scalable, compliant, and proven platform to stay ahead of legal risk.
For more information about Epoq’s enhanced legal services platform, visit Epoq Legal or contact their North American team.
ABOUT EPOQ
Since 1997, Epoq has protected consumers and businesses against legal and compliance risks while expanding access to legal services. By blending smart technology with proven legal expertise, the company has helped millions of consumers and businesses protect themselves with essential documents worldwide. For more information about partnership opportunities, visit https://www.epoq.co/.
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