Insurance Companies Gear Up for Flood Claims from CA Fires

Insurance companies were gearing up on Monday to deal with an expected flood of claims resulting from wind or fire damage in San Diego County and throughout Southern California.

Published on October 23, 2007

By late Monday, Farmers Insurance Group reported it had already received more than 600 claims.

Customers were reporting damage from wildfires ravaging a 425-square mile area ranging from Los Angeles to San Diego, as well as from the unusually strong Santa Ana wind event that kicked up yesterday and was fueling the flames.

Los Angeles-based Farmers -- the second-largest homeowners insurer in California -- has more than 260 claims adjusters in Southern California to assist wildfire victims, a company representative said.

Farmers was advising customers affected by any of the wildfires in the region to contact its 24-hour claims hotline for immediate assistance.

Farmers was also sending its rolling "Catastrophe Claims Center" bus to Qualcomm Stadium, which is serving as one of the major evacuation centers in the San Diego area.

The mobile unit should be in place and ready to help customers at 6 tomorrow morning, according to Farmers.

Claims representatives with Seattle-based Safeco were also mobilizing to assist victims of the multiple wildfires. "This is an extremely dangerous situation," said Robert Johnston, Safeco's National Property Claims leader.

"Even though it could be several days or more before we can gain access to the hard-hit areas, Safeco will be fully prepared to provide immediate support and assistance to our customers," he said.

Johnston added that Safeco "claims professionals from around the country are standing by to provide additional resources, as necessary."

Safeco claims professionals are available to serve customer claims 24 hours a day, seven days a week.

Four years ago this week, the Cedar wildfire broke out in San Diego County, burgeoning into the largest wildfire in state history, killing 15 people, destroying more than 2,200 homes and resulting in insured losses of $1.06 billion.