Insurers Brace for Business Interruption Claims Post-Tech Outage

According to cybersecurity expert Troy Hunt, the global cyber outage that disrupted airlines, businesses, and emergency services on Friday may be the "largest IT outage in history."

Published on July 22, 2024

outage

According to cybersecurity expert Troy Hunt, the global cyber outage that disrupted airlines, businesses, and emergency services on Friday may be the “largest IT outage in history.”

A global tech outage caused by a software update from a cybersecurity firm led to widespread disruptions across multiple industries, grounding flights, interrupting broadcasts, and halting access to healthcare and banking services. This incident has triggered a surge in business interruption claims as organizations scramble to recover from the losses.

Insurance Coverage Challenges

Despite the significant impact, not all businesses will find relief in their insurance policies. Standard business interruption coverage in commercial insurance typically does not cover non-malicious tech outages. Moreover, many cyber insurance policies exclude such events unless specifically included, often at an additional cost.

Economic Implications and Legal Consequences

Economic damages from the outage could reach tens of billions of dollars, highlighting the necessity for robust cyber insurance coverage. Additionally, affected industries might pursue legal claims against the cybersecurity firm responsible for the defective update.

Preparing for Future Outages

This incident underscores the importance of comprehensive cyber insurance policies that include coverage for non-malicious events. Insurers and businesses alike must reassess their risk management strategies to mitigate the financial fallout from similar disruptions in the future.

The recent global tech outage has exposed significant vulnerabilities and has emphasized the critical need for robust, comprehensive cyber insurance policies to protect against business interruptions and associated economic losses.