Tag: agent channel

Independent Insurance Agents Face Headwinds Brought On by COVID-19 Pandemic, J.D. Power Finds

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The perennial dominance of the agent channel in the insurance industry continues to face strong headwinds due to increased competition and evolving consumer expectations that have been highlighted by the COVID-19 pandemic. According to the J.D. Power 2020 U.S. Independent Agent Performance and Satisfaction Study,SM released today, misalignment and poor execution continue to place agent-based… Continue reading Independent Insurance Agents Face Headwinds Brought On by COVID-19 Pandemic, J.D. Power Finds