Half of Auto Insurance Customers Currently Shopping for New Policies, J.D. Power Finds

Auto insurance market heading in right direction

According to the J.D. Power 2024 U.S. Insurance Shopping Study,SM released today, that notable increase in premium—combined with lackluster customer satisfaction scores this year—is putting more insurance customers into the market for a new policy than ever before. Nearly half (49%) of U.S. auto insurance customers say they are actively shopping for a new plan.

Soaring Insurance Costs Hit as U.S. Buyers Get a Break on Car Prices

Rising auto insurance rates as car prices come down

Car prices have eased as the supply chain snarls of the pandemic–especially shortages of vital computer chips–have untangled and automakers boost inventories on their lots. Meanwhile, factors including rising costs associated with repairing increasingly complicated vehicles and more storm damage amid climate change is pushing insurance rates higher.

How New York’s Supplemental Spousal Liability Insurance Law Will Impact Personal Auto Policies

the cost of auto insurance

A New York law that went into effect on Aug. 1 requires auto insurers to add a new line of coverage — supplemental spousal liability insurance — for all drivers, even those who are unmarried or are buying coverage for a business.

Auto Insurance Shopping Bolstered by Increased Vehicle Sales and Search for Lower Rates

Florida and auto no fault coverage

Auto insurance shopping rates were up 12% in Q2 2023, compared to the same time in 2022. While vehicle sales played a role in this increase, the search for lower insurance premiums was the primary driver, as the Consumer Price Index for motor vehicle insurance rose 17% in June 2023, compared to June 2022.