Half of Auto Insurance Customers Currently Shopping for New Policies, J.D. Power Finds

Auto insurance market heading in right direction

According to the J.D. Power 2024 U.S. Insurance Shopping Study,SM released today, that notable increase in premium—combined with lackluster customer satisfaction scores this year—is putting more insurance customers into the market for a new policy than ever before. Nearly half (49%) of U.S. auto insurance customers say they are actively shopping for a new plan.

Root Insurance Rings in 2020 by Celebrating Safe Drivers and Savings

Young woman sitting in a car

In 2019, Root Insurance, the first insurance company powered entirely by mobile, continued to reward safe driving behavior with fair rates based on actual driving behavior. Now in 29 states, Root measured more than 4.5 billion miles in 2019 and found that while driving is getting riskier overall, with more sharp turns, late night driving,… Continue reading Root Insurance Rings in 2020 by Celebrating Safe Drivers and Savings