Small Business Insurance Customer Satisfaction Bounces Back: JD Power

Small businesses don't have enough insurance

During the pandemic, a toxic combination of business disruption and economic uncertainty strained the relationship between small businesses and their commercial lines insurers, causing customer satisfaction to fall for the first time in seven years beginning in 2020. That trend has reversed, according to the J.D. Power 2022 U.S. Small Commercial Insurance StudySM, which was… Continue reading Small Business Insurance Customer Satisfaction Bounces Back: JD Power