Restaurants Are Winning their Customers Back by Communicating Safety

Happy business owner hanging an open sign during COVID-19

In the many states that have eased lockdown restrictions, restaurants are resuming dine-in service — even if only at a fraction of their original capacity. But an eager emergence from shelter-in-place may not be enough to get business back to usual — to win customers back, restaurants are going to have to build trust and… Continue reading Restaurants Are Winning their Customers Back by Communicating Safety

Restaurants Say Socially Distant Dining Rooms Could Wipe Out Business

Interior design of a modern restaurant.

Restaurants that built their businesses on keeping seats full are trying to figure out how to run at a fraction of that capacity. Across the U.S., dining rooms are reopening and some customers are returning, industry data shows. But restaurants say they expect months of sales losses ahead due to capacity constraints imposed to contain… Continue reading Restaurants Say Socially Distant Dining Rooms Could Wipe Out Business