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Tag: customer satisfaction

Commercial Insurers Lead in Customer Satisfaction Scores

commercial insurers

A recent report highlights commercial insurers with above-average customer satisfaction scores. These insurers have excelled in providing quality service, meeting customer expectations, and managing claims effectively, setting a benchmark for the industry.

Published July 23, 2024
Categorized as Show on Homepage Tagged customer satisfaction

Auto Insurance Customer Satisfaction Plummets as Rates Continue to Surge, J.D. Power Finds

consumer dissatisfaciton

Overall customer satisfaction with auto insurance providers is 822, down from 834 a year ago. The decline is driven by a 25-point decrease in customer satisfaction with the price of their policies.

Published June 14, 2023
Categorized as Show on Homepage Tagged auto insurance rates, customer satisfaction, JD Power auto consumer survey
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