J.D. Power: Digital Insurance Claims Management Lagging

Property and casualty (P&C) insurance claims were supposed to be the tip of the sword when it came to digital transformation. Instead, the industry is lagging far behind financial services and utilities providers when it comes to the digital customer experience. According to the J.D. Power 2021 U.S. Claims Digital Experience Study,SM released today, none… Continue reading J.D. Power: Digital Insurance Claims Management Lagging