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Tag: digital servicing channels

P&C Insurers Encounter Digital Growing Pains Amid Large Scale Disruption: J.D. Power

P&C insurer satisfaction

According to the J.D. Power 2022 U.S. Property Claims Satisfaction StudySM, slower cycle times and growing pains associated with transitioning to digital servicing channels caused overall satisfaction scores to decline to a five-year low.

Published March 6, 2023
Categorized as Show on Homepage Tagged digital servicing channels, J.D. Power, property claims satisfaction
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