According to the J.D. Power 2024 U.S. Property Claims Satisfaction StudySM, released today, the increase of severe storms has led to a larger number of high-severity claims and notably longer time frames for all major steps of claims—estimating the damage, paying the customer and completing the work—all negatively affecting satisfaction, which declines to the lowest level in seven years.
Tag: homeowners claims
Florida Regulators Warned of Insurance Company Manipulations Years Ago
At least seven adjusters for insurance companies have come forward saying their reports were similarly manipulated to pay homeowners less than their claim estimates.
Travelers Uses 3-D Technology to Help Make Property Damage Inspections Quicker and Safer
The Travelers Companies, Inc. announced it is using HOVER to assist in assessing property damage. HOVER’s technology transforms smartphone photos of any property into an accurate three-dimensional (3-D) model, gathering precise measurements of a building’s exterior, including its roof, siding and windows. Travelers claim professionals can use HOVER to easily inspect damages without the risks… Continue reading Travelers Uses 3-D Technology to Help Make Property Damage Inspections Quicker and Safer
Florida Doesn’t Know Why So Many Hurricane Michael Insurance Claims Are Still Open
Under Florida law, residential property insurers are supposed to pay their claims within 90 days. Yet 10 months after Hurricane Michael wiped out a swath of the Panhandle, the state’s insurance regulators can’t say how many of the more than 20,000 open claims are in violation of the law. At least as far back as… Continue reading Florida Doesn’t Know Why So Many Hurricane Michael Insurance Claims Are Still Open