Despite independent agents having long driven the lion’s share of property & casualty (P&C) insurance industry revenue, many have been feeling neglected by carriers who have had their sights set on the direct-to-consumer market for the past several years. That’s changing, according to the J.D. Power 2021 U.S. Independent Agent Performance and Satisfaction StudySM released… Continue reading Independent Insurance Agents Give Carriers High Marks for Improved Servicing Levels, J.D. Power Finds
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