Tag: property claims

Homeowners’ Satisfaction with Claims Reaches Record High as Insurers Focus on Relationship Management: J.D. Power

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Filing a claim with a homeowners insurance company is a make-or-break opportunity for insurers to positively engage with their customers, and, according to the J.D. Power 2020 U.S. Property Claims Satisfaction Study,SM insurers are rising to the occasion. Overall customer satisfaction with the property claims process has reached a record high, with year-over-year improvements realized… Continue reading Homeowners’ Satisfaction with Claims Reaches Record High as Insurers Focus on Relationship Management: J.D. Power