J.D. Power’s latest report, which ranks the best and worst insurers for property claims, sheds light on how insurers fare when it comes to meeting policyholder expectations. Based on comprehensive analysis, the report offers valuable insights for homeowners and renters alike.
Tag: property claims
Homeowners’ Satisfaction with Claims Reaches Record High as Insurers Focus on Relationship Management: J.D. Power
Filing a claim with a homeowners insurance company is a make-or-break opportunity for insurers to positively engage with their customers, and, according to the J.D. Power 2020 U.S. Property Claims Satisfaction Study,SM insurers are rising to the occasion. Overall customer satisfaction with the property claims process has reached a record high, with year-over-year improvements realized… Continue reading Homeowners’ Satisfaction with Claims Reaches Record High as Insurers Focus on Relationship Management: J.D. Power