InsureMyTrip Launches Coronavirus Awareness Program for Travelers

airplane waiting for departure in airport terminal, blurred horizontal background with place for text

In response to a growing concern from travelers over the impact of the coronavirus, InsureMyTrip has launched several educational resources to help travelers better understand their options for travel insurance and stay up-to-date on the latest travel safety information. Travelers can access that information on the Travel Insurance and Coronavirus resource hub. Summary: InsureMyTrip reports… Continue reading InsureMyTrip Launches Coronavirus Awareness Program for Travelers

The Challenge of Getting Travel Insurance Protection for Coronavirus Cancellations

people traveling, silhouette of woman passenger with baggage in airport

If you buy standard travel insurance, you’re still covered for unforeseen events that are not linked to the novel coronavirus known as COVID19. Standard travel insurance covers one or more of the following: travel delays, missed connections, trip cancellation or interruption, medical emergencies, and medical evacuation, depending on what you buy. But with coronavirus as… Continue reading The Challenge of Getting Travel Insurance Protection for Coronavirus Cancellations

The Coronavirus Is Now a “Pre-Existing Condition” As Far As Travel Insurers Are Concerned

Blood sample with respiratory coronavirus positive

Now that the Center for Disease Control (CDC) has officially issued warnings about travel to China due to the coronavirus, the availability of travel insurance to that area has diminished. While travel to other countries has not been affected as of now, until the virus is cured and contained, things could continue to ratchet down.… Continue reading The Coronavirus Is Now a “Pre-Existing Condition” As Far As Travel Insurers Are Concerned

AIG Travel Enhances Travel Assistance App with GeoSure Safety Feature

AIG sells travel insurance product to Zurich

The AIG Travel Assistance App has been upgraded with a significant new feature through a partnership with GeoSure, developer of the most granular, real-time safety measurement platform available. The app, available for both iOS and Android, now provides business travelers who are insured through a group AIG business travel policy with access to hyper-local safety… Continue reading AIG Travel Enhances Travel Assistance App with GeoSure Safety Feature

Generali Global Assistance Acquires Travel Insurance Provider Trip Mate from Arthur J. Gallagher & Co.

Couple of tourists is exploring new city together. Smiling and making photo on a retro camera.

Global Assistance (GGA) announced that it has acquired Trip Mate from Arthur J. Gallagher. GGA is a division of the Europ Assistance Group (EA), a global leader in travel insurance and other assistance services for more than 55 years. EA is part of the Generali Group, one of the world’s largest insurers. With the transaction,… Continue reading Generali Global Assistance Acquires Travel Insurance Provider Trip Mate from Arthur J. Gallagher & Co.

Insurance Customers Feel Undervalued: UK Survey

Finger about to press customer loyalty button. Concept for illustration of sales process.

New research from customer benefits and loyalty firm Collinson has found that many insurance customers are unhappy with the treatment they receive from their insurers. In particular, customers are not receiving the personalised experience that they increasingly crave and, according to Collinson, this is jeopardizing loyalty. The survey, which took in responses from more than… Continue reading Insurance Customers Feel Undervalued: UK Survey

Delta, JetBlue Accused of Getting “Kickbacks” for Selling Travel Insurance

Group of freelancers sue DOL over independent contractor rule

Delta and JetBlue, two of the largest U.S. carriers, are facing separate class actions that accuse them of failing to disclose to consumers that they receive payments from sales of travel cancellation insurance promoted on their websites. According to the nearly identical lawsuits, which were both filed earlier this month by Florida law firm Leon… Continue reading Delta, JetBlue Accused of Getting “Kickbacks” for Selling Travel Insurance

Expedia Chooses AIG to Sell Travel Insurance on its Websites

American International Group Inc. said it has been selected to sell travel insurance to customers of Expedia Inc.’s websites, part of AIG’s larger effort to earn more revenue from consumers.  Expedia’s Brand Expedia Group, one of the world’s biggest travel-site operators by bookings, said the pact would make AIG’s Travel Guard offerings available to people… Continue reading Expedia Chooses AIG to Sell Travel Insurance on its Websites