Zurich Acquires AI Platform AlphaChat

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Zurich Insurance Group has agreed to acquire Estonia-based company AlphaChat, which provides conversational artificial intelligence (AI) technology for customer service automation, to further enhance the Group’s digital capabilities. Founded in 2017, AlphaChat has built a messaging automation product capable of understanding natural language, authenticating users, providing personalized responses and executing transactions, making communication with customers… Continue reading Zurich Acquires AI Platform AlphaChat

Zurich Insurance Nears $4 Billion Deal for MetLife Unit: Sources

USI acquires Texas agency

Switzerland’s Zurich Insurance Group AG is in advanced talks to acquire MetLife Inc’s U.S. property and casualty (P&C) car and home insurance unit for close to $4 billion, according to people familiar with the matter. The deal, executed through its Farmers Group Inc subsidiary, would expand Zurich Insurance’s P&C business, as the industry grapples with… Continue reading Zurich Insurance Nears $4 Billion Deal for MetLife Unit: Sources