The P&C Distribution Tech Landscape: Opportunities for Agent-Carrier Connectivity

hile carriers have benefited from increased automation and efficiency gains in recent years, processes for distributors have remained largely manual. The tide is beginning to change as solutions emerge specifically for distributors.

Source: ReSource Pro | Published on January 24, 2024

Agent-Carrier Connectivity

Insurance distribution is becoming an increasingly competitive and complex area. Agents, brokers, and MGAs play a vital role, acting as both an intermediary between policyholders and carriers and as a trusted advisor to insureds.  While carriers have benefited from increased automation and efficiency gains in recent years, processes for distributors have remained largely manual. The tide is beginning to change as solutions emerge specifically for distributors. As new players enter the market, distributors must focus efforts on streamlining their processes, responding to changing customer expectations, elevating the roles of their employees, and expanding their market reach. To do so, they recognize the need to capitalize on digital solutions. The spotlight is on distributors to adapt their partnership and long-term distribution model.

ReSourcePro’s report explores recent trends that are shaping the landscape, from vendors taking different paths to revenue to emerging solutions addressing pre-submission challenges. More than just a high-level overview, the report examines the complex distribution value chain, dividing the pipeline into pre-submission, submission, and post-submission segments. The report concludes with informed predictions for future P&C insurance distribution trends and provides an appendix with available distribution solutions for agents, brokers, and MGAs.

About ReSource Pro

ReSource Pro brings integrated operational solutions to insurance organizations to improve growth, profitability and insurance outcomes. Headquartered in New York, ReSource Pro’s global service centers address client operational needs around the clock. Recognized as an industry thought leader and listed as one of Inc. 5000 Fastest Growing Private Companies annually since 2009, the company is renowned for its focus on innovation, service excellence and trusted partnerships, and its unique productivity platform for insurance operations. More than 5,000 ReSource Pro employees provide dedicated support to hundreds of insurance organizations, consistently achieving a +97% client retention rate over a decade. For more information, please visit www.resourcepro.com.