USG Insurance Services, Inc., a prominent national wholesaler, and MGA is pleased to announce the addition of Autumn Ledbetter to their esteemed Brokerage Division. Ledbetter joins the team as a Broker under the guidance of Mitchel Zelman, National Director of the Brokerage Division. Ledbetter’s impressive career includes her most recent role as an Inside Broker at Risk Placement Services, where she exceeded new business revenue goals by 100% and managed a book of business exceeding $1 million. Her extensive background also includes underwriting, data analysis, risk assessment, and client relationship management. She has developed a strong ability to collaborate across departments, streamline communication, and craft innovative solutions for complex risks. Ledbetter specializes in challenging placements, particularly within the habitational, manufacturing, and LRO sectors. Her technical expertise in E&S insurance and underwriting principles, combined with a keen ability to analyze risk and negotiate placements, makes her a valuable asset to USG’s growing brokerage team. This move is the most recent change that USG has implemented in its plan to continue expanding its operations nationally as a leading wholesaler brokerage firm. ABOUT USG USG is a national wholesale broker and managing general agent (MGA) with offices throughout the country. It represents 300+ A-rated carriers, both admitted and non-admitted, and is an MGA for multiple top carriers, writing business in all states. USG's mission is to become the #1 provider of innovative solutions for the risk management industry, exceeding expectations with its advanced technology, creative problem-solving, and research capabilities.

Insurance Business America (IBA) has officially revealed the winners of its 2025 5-Star Wholesale Brokers and MGAs awards, celebrating the firms that stood out in a rapidly growing sector of the insurance industry.

As retail brokers increasingly seek specialized expertise and expanded market access, wholesale brokers and MGAs continue to play a vital role in helping them place complex and niche risks. According to IBA’s annual survey, 33% of retail brokers now conduct at least half of their business through wholesalers or MGAs — up from 23.35% in 2024.

Why These Firms Were Chosen

To determine the top performers, IBA surveyed retail insurance professionals across the U.S. Participants rated their wholesale partners on a scale of 1 (poor) to 5 (excellent) across 10 key criteria:

• Ability to place niche or emerging risks

• Compensation structures

• Geographic capabilities

• Marketing support

• Responsiveness

• Pricing competitiveness

• Breadth of product offerings

• Industry reputation

• Technical knowledge

• Use of technology and automation

Firms that received an average score of 4.0 or higher in any category earned a 5-Star designation. Those scoring 4.0 or higher across all ten categories were recognized as All-Star partners.

Brokers also named their top three wholesale partners across 20 major lines of insurance, earning those firms gold, silver, and bronze rankings. MGAs were further evaluated for a “Brokers’ Pick” honor, based on the popularity of their offerings.

2025 5-Star Wholesale Brokers and MGAs

IBA’s 2025 list includes the following standout firms:

• AmWins

• BTIS

• Brown & Riding

• Burns & Wilcox

• Gorst & Compass

• Integrated Specialty Coverages (ISC)

• Jencap

• Johnson & Johnson Insurance

• London Underwriters, LLC

• Monarch E&S Insurance Services

• Risk Placement Services

• RT Specialty

• USG Insurance Services, Inc.

• Wholesure

Each of these organizations has demonstrated consistent excellence, responsiveness, and innovation—helping retail brokers succeed in an increasingly complex insurance marketplace.

To view the full list and detailed profiles of the winners, visit the Insurance Business America website.

USG Insurance Services, Inc., a prominent national wholesaler and MGA, is pleased to announce the addition of Cody McStotts to their US Satellite team. McStotts has joined as Associate Producer/Broker and will be working under the guidance of Jim Parsons, First Vice President: Regional Manager. McStotts is a seasoned insurance professional with 18 years of industry experience. Most recently as a Senior Transportation Underwriter with RPS, he specialized in underwriting, risk evaluation, and strategic client solutions. His expertise, honed through his tenure, is rooted in his commitment to clear communication and exceptional service. McStotts is dedicated to transforming risk into opportunity, ensuring tailored, effective coverage for his clients, making him a valuable addition to the USG team. This move is the most recent change that USG has implemented in its plan to continue expanding its operations nationally as a leading wholesaler brokerage firm. ABOUT USG: USG is a national wholesale broker and managing general agent (MGA) with offices throughout the country. It represents 300+ A-rated carriers, both admitted and non-admitted, and is an MGA for multiple top carriers, writing business in all states. USG's mission is to become the #1 provider of innovative solutions for the risk management industry, exceeding expectations with its advanced technology, creative problem-solving, and research capabilities. CONTACT INFORMATION: CODY MCSTOTTS Associate Producer/Broker d: 949.527.6704 e: cmcstotts@usgins.com

USG Insurance Services, Inc., a prominent national wholesaler and MGA, is pleased to announce the addition of Joshua Reinhold to their Tampa, FL, office. Reinhold has joined the team as an Associate Producer/Broker and will be working under the supervision of Randy Stockburger, Executive Vice President: Production Manager. With more than seven years of experience in the insurance industry, Reinhold has developed specialized expertise in risk assessment, policy development, and client relationship management. His career includes roles in both MGA and brokerage sectors, equipping him to address complex risks and offer customized solutions to a broad range of clients. Reinhold's dedication to excellence shines through in his careful attention to policy servicing, ensuring smooth transactions, comprehensive risk assessments, and clear communication with clients. His in-depth industry knowledge and commitment to providing exceptional service make him a strong asset to the USG team. This move is the most recent change that USG has implemented in its plan to continue expanding its operations nationally as a leading wholesaler brokerage firm. ABOUT USG: USG is a national wholesale broker and managing general agent (MGA) with offices throughout the country. USG represents 400+ A rated carriers, both admitted and non-admitted and is an MGA for multiple top carriers, writing business in all states. USG's mission is to become the #1 provider of innovative solutions for the risk management industry--exceeding expectations with its advanced technology, creative problem solving, and research capabilities.

USG Insurance Services, Inc., a prominent national wholesaler and MGA, is pleased to announce the addition of Joel Chessman to their Michigan office. Cheesman has joined the team as a Producer/Broker under the guidance of Debbie Williams, Senior Vice President: Regional Manager. With nearly a decade of experience in underwriting, risk placement, and agency relationship management, Cheesman provides strategic insurance solutions while fostering trust and long-term partnerships with clients and agencies. Most recently serving as a Commercial Lines Producer with RPS, Chessman specialized in new business development, renewal management, and agency marketing to expand risk placement opportunities. His industry expertise, proactive client service approach, and strategic problem-solving skills have earned him a strong reputation for reliability and effectiveness. With his deep industry knowledge and unwavering commitment to client success, Chessman is sure to be a major asset to USG. This move is the most recent change that USG has implemented in its plan to continue expanding its operations nationally as a leading wholesaler brokerage firm. ABOUT USG: USG is a national wholesale broker and managing general agent (MGA) with offices throughout the country. USG represents 400+ A-rated carriers, both admitted and non-admitted, and is an MGA for multiple top carriers, writing business in all states. USG's mission is to become the #1 provider of innovative solutions for the risk management industry--exceeding expectations with its advanced technology, creative problem-solving, and research capabilities.

USG Insurance Services, Inc., a prominent national wholesaler and MGA, is pleased to announce the addition of Miguel Garcia to their Tampa, FL, office. Garcia has joined the team as an Associate Producer/Broker and will be working under the supervision of Randy Stockburger, Executive Vice President: Production Manager. Garcia brings over 25 years of extensive experience in finance, risk management, and the insurance industry, most recently serving at Angel Family Insurance. Throughout his career, he has been dedicated to delivering exceptional client services grounded in honesty and integrity, fostering trust, and building enduring relationships. Garcia’s commitment to his clients is evident in his proactive approach to addressing their needs. His dedication to providing informed, pressure-free guidance has earned him a strong reputation. Garcia’s experience and commitment to exceptional service make him a valuable asset to the USG team. This move is the most recent change that USG has implemented in its plan to continue expanding its operations nationally as a leading wholesaler brokerage firm. ABOUT USG: USG is a national wholesale broker and managing general agent (MGA) with offices throughout the country. USG represents 400+ A-rated carriers, both admitted and non-admitted, and is an MGA for multiple top carriers, writing business in all states. USG's mission is to become the #1 provider of innovative solutions for the risk management industry--exceeding expectations with its advanced technology, creative problem-solving, and research capabilities.

USG Insurance Services, Inc., a prominent national wholesaler, and MGA is pleased to announce the addition of William Harrow to their esteemed Brokerage division. Harrow has joined the team as a Broker and will be working under the guidance of Mitchel Zelman, National Director of the Brokerage Division. With over 10 years of experience in the insurance industry, Harrow has a proven track record of growing territories and strengthening client relationships. He has successfully facilitated large property and casualty placements in the northeast, southeast, and mid-Atlantic regions, helping agents find the necessary coverages for their clients. Harrow has facilitated agency visits, developed sales strategies for new and existing clients, and effectively utilized customer management systems to drive results. USG is excited to see Harrow’s expertise and dedication in action as he contributes to the team’s continued success. This move is the most recent change that USG has implemented in its plan to continue expanding its operations nationally as a leading wholesaler brokerage firm. ABOUT USG: USG is a national wholesale broker and managing general agent (MGA) with offices throughout the country. USG represents 400+ A-rated carriers, both admitted and non-admitted, and is an MGA for 14 carriers, writing business in all states. USG's mission is to become the #1 provider of innovative solutions for the risk management industry--exceeding expectations with its advanced technology, creative problem-solving, and research capabilities. CONTACT INFORMATION: WILLIAM HARROW Broker d: 724.754.9054 e: wharrow@usgins.com

AAU, a division of USG Insurance Services, Inc., is thrilled to announce the addition of Jeannie Godin to their team as a Producer/Broker on their Personal Lines team. Godin brings over 9 years of experience in the insurance industry, with expertise in underwriting, client management, and leadership. During her nearly 6 years at AmWINS Access Insurance as a Senior Associate Underwriter, she successfully managed complex cases, mentored junior underwriters, and consistently exceeded production goals. With a strong background in new business development, account servicing, and cultivating client relationships, Godin is well-positioned to excel in her new role on the Personal Lines team. AAU is excited to welcome her aboard, and they look forward to the valuable contributions she will bring. This move is the most recent change that AAU has implemented in its plan to expand operations nationwide and continue to provide innovative solutions for the risk management industry. About AAU Allied American Underwriters (AAU) is a program manager that offers programs for commercial lines to USG retail agents and other distribution channels i.e.: wholesale and direct. There are six divisions: Workers Compensation, Environmental, Programs, Specialty, Personal Lines, and Commercial Surety. AAU is a division of USG Insurance Services, Inc. CONTACT INFORMATION: JEANNIE GODIN Producer/Broker: AAU d: 813.466.3573 c: 843.509.2812 e: jgodin@aauins.com

USG Insurance Services, Inc., a prominent national wholesaler, and MGA is proud to announce the promotion of Jennifer Kessel to the role of Chief Operating Officer (COO). Kessel will oversee the company’s day-to-day operations in her new position, driving initiatives to enhance operational efficiency and maintain USG’s leadership position in the wholesale insurance industry. Kessel’s journey at USG began in 2010 as an unpaid intern. She returned in 2013 to an entry-level marketing role and has since risen through the ranks to serve on the Executive Management Team, overseeing development, operations, marketing, and strategic growth initiatives. Her deep understanding of the industry and forward-thinking leadership have played a critical role in USG’s expansion and innovation. Kessel’s dedication to excellence has earned her numerous accolades, including recognition from Insurance Business America as an Elite Woman, Rising Star, and Young Gun. These honors reflect her unwavering commitment to advancing the insurance industry and her ability to lead with vision and purpose. Beyond her professional achievements, Kessel is a passionate advocate for her community and the insurance industry. She is actively involved in mentoring and empowering young women in the industry through personal coaching and nonprofit initiatives focused on female empowerment. She has served as a RISE Mentor since 2024 and as a WSIA DEI Intern Mentor and Internship Committee Member since 2022. Additionally, she was a Director on the WSIA Board for the 2023-2024 term, previously served as President of the WSIA U40 Board from 2022-2023, and spent 5 years serving as a member of WSIA’s Internship Committee. ABOUT USG USG is a national wholesale broker and managing general agent (MGA) with offices throughout the country. USG represents 400+ A rated carriers, both admitted and non-admitted and is an MGA for multiple top carriers, writing business in all states. USG's mission is to become the #1 provider of innovative solutions for the risk management industry—exceeding expectations with its advanced technology, creative problem solving, and research capabilities. CONTACT INFORMATION: Jennifer Kessel Chief Operating Officer d: 724.754.9052 e: jkessel@usgins.com  

USG Insurance Services, Inc., a prominent national wholesaler and MGA, is pleased to announce the addition of Uwannika Dunn to its Covington, LA, team. Dun will be working under the guidance of Michael Horton, Executive Vice President and Branch Manager, to strengthen USG’s growth and service offerings further. With over 12 years of experience in the insurance industry, Dunn brings a wealth of expertise and a proven track record of excellence to her new role. Dunn began her career as a Technical Assistant and has since risen through the industry ranks, most recently serving as an Associate Underwriter for Amwins. Throughout her career, Dunn has honed her skills in critical thinking, client communication, and property and casualty insurance, making her a valuable asset to USG’s mission of delivering superior solutions to our clients and partners. This move is the most recent change that USG has implemented in its plan to expand its operations nationally as a leading wholesaler brokerage firm. ABOUT USG USG is a national wholesale broker and managing general agent (MGA) with offices throughout the country. USG represents 400+ A-rated carriers, both admitted and non-admitted, and is an MGA for multiple top carriers, writing business in all states. USG's mission is to become the #1 provider of innovative solutions for the risk management industry--exceeding expectations with its advanced technology, creative problem-solving, and research capabilities. UWANNIKA DUNN Associate Producer/Broker: Commercial Lines d: 985.231.3064 e: udunn@usgins.com