
USG Insurance Services, Inc.
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USG Insurance Services, Inc.
USG is a national wholesale broker and managing general agent (MGA) with 21 offices across the country. We represent a variety of A rated carriers, both admitted and non-admitted. We are an MGA for 18 carriers and work with over 260 different brokerage markets. We write business in all states.
About Us:
- AAU Comp: offers workers compensation programs on a national basis.
- AAU Personal Lines: writes on admitted and non-admitted paper for personal lines coverages.
- AAU Programs: is a program manager that holds the pen for exclusive and limited distribution products. We can also create custom programs for homogeneous classes of business.
- USG Insurance Services: a national wholesale broker of commercial insurance, seeks to provide innovative commercial insurance solutions for all lines of commercial coverage. USG works with over 260 “A” rated Admitted and Non-Admitted brokerage markets and is a MGA for 18 of the top carriers.
- BFS: Broker’s Financial Services, Inc., a subsidiary of USG, provides commercial premium financing for USG agents and non-USG agents.
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News Releases
USG Insurance Services, Inc. Announces the Hire of Jeremy Hernandez in Houston, TX
USG Insurance Services, Inc. is pleased to welcome Jeremy Hernandez as an Underwriter in its Houston, Texas office. Jeremy will be working under the leadership of Jodi Berger, Executive Vice President: Regional Manager. In this role, he will help drive underwriting excellence and support strategic growth initiatives throughout the region.Read MoreJeremy brings with him a broad and diverse professional background, including more than three years of underwriting experience at Bass Underwriters, where he managed new and renewal commercial lines business within company guidelines to ensure profitability. With a solid foundation in risk assessment, agency service, and underwriting compliance, he is known for his attention to detail, strong work ethic, and ability to build collaborative relationships with agents and internal teams alike. Prior to entering the insurance industry, Jeremy gained extensive logistics and dispatch experience at both COSCO Shipping Lines and Hapag-Lloyd AG, managing high-volume import/export shipments and specialized cargo across North America. He also holds certifications in fire safety and emergency medical services, having served as a volunteer firefighter and EMT in Atascocita, TX. Jeremy earned his Associate in Insurance (AINS) designation and holds certifications in Firefighting and EMT-B. His diverse skill set, combined with his proactive approach and service-oriented mindset, makes him a valuable addition to the USG team. At USG, Jeremy will utilize his underwriting knowledge and risk management expertise to support agency partners with tailored insurance solutions and further strengthen USG’s presence in the region. This move is the most recent change that USG has implemented in its plan to continue expanding its operations nationally as a leading wholesaler brokerage firm. USG is a national wholesale broker and managing general agent (MGA) with offices throughout the country. USG represents 300+ A-rated carriers, both admitted and non-admitted, and is an MGA for multiple top carriers, writing business in all states. USG's mission is to become the #1 provider of innovative solutions for the risk management industry — exceeding expectations with its advanced technology, creative problem-solving, and research capabilities. Get the latest insurance market updates and discover exclusive program opportunities at ProgramBusiness.com.
USG Announces Hire of Shannon Smith in Senoia, GA
USG Insurance Services, Inc. is excited to announce that Shannon Smith has joined the company as an Associate Producer/Broker in its Georgia office. Smith will be working under the leadership of Bob Reardon, Director of National Business Development.Read MoreSmith brings seven years of specialized experience in casualty risk placement within the Excess & Surplus (E&S) market. She is recognized for her ability to cultivate strong relationships with retail partners, identify new market opportunities, and negotiate competitive insurance coverage that meets clients’ unique needs. Licensed by the Georgia Department of Insurance as a Property & Casualty Resident Agent, Smith holds a Bachelor of Science degree in Psychology from Georgia State University. Her career path includes progressive roles at Amwins Insurance Brokerage, where she developed expertise in marketing strategies, client service, and team leadership. At USG, Smith will leverage her industry knowledge and market insights to support business growth and deliver customized insurance solutions tailored to client requirements This move is the most recent change that USG has implemented in its plan to continue expanding its operations nationally as a leading wholesaler brokerage firm. ABOUT USG USG is a national wholesale broker and managing general agent (MGA) with offices throughout the country. USG represents 300+ A rated carriers, both admitted and non-admitted and is an MGA for multiple top carriers, writing business in all states. USG's mission is to become the #1 provider of innovative solutions for the risk management industry — exceeding expectations with its advanced technology, creative problem solving, and research capabilities. Stay informed and ahead of the curve — explore more industry insights and program opportunities at ProgramBusiness.com.
USG Announces Hire of Andrew Fuelling in Ada, MI
USG Insurance Services, Inc., a prominent national wholesaler and MGA, is pleased to announce the addition of Andrew Fuelling to their Michigan office. Fuelling joins the team as a Producer/Broker under the guidance of Debbie Williams, Executive Vice President: Regional Manager.Read MoreFuelling is a seasoned insurance professional with deep expertise in environmental and casualty lines, managing business books totaling over $15 million in premium. With a specialization in General Liability, Contractors Pollution Liability, Site and Products Pollution, Professional Liability, and Excess, he brings over a decade of underwriting, brokering, and marketing experience to the table. Fuelling brings a sharp analytical eye and deep technical knowledge to the table. Throughout his career, he has developed strong skills in driving business growth, mentoring junior team members, and leading national marketing and relationship-building efforts. His well-rounded experience and leadership mindset will make him a valuable addition to the USG team. This move is the most recent change that USG has implemented in its plan to continue expanding its operations nationally as a leading wholesaler brokerage firm. ABOUT USG USG is a national wholesale broker and managing general agent (MGA) with offices throughout the country. It represents 300+ A-rated carriers, both admitted and non-admitted, and is an MGA for multiple top carriers, writing business in all states. USG's mission is to become the #1 provider of innovative solutions for the risk management industry, exceeding expectations with its advanced technology, creative problem-solving, and research capabilities. Stay informed and ahead of the curve — explore more industry insights and program opportunities at ProgramBusiness.com.
USG Announces the Hire of Lynnette Banks in Montgomery, AL
USG Insurance Services, Inc., a prominent national wholesaler and MGA, is pleased to announce the addition of Lynnette Banks to their Georgia office. Banks joins the team as an Inside Producer/Broker, under the guidance of Bob Reardon, Director of National Business Development.Read MoreBanks brings over 30 years of experience in the insurance industry, having started as a regulatory reporting clerk and progressing to the role of Commercial Underwriter, most recently with Southern Insurance Underwriters. Known for her dependability, expertise, dedication, and strong communication skills, Banks has a goal-oriented mindset that makes her an asset to any team. Her proven track record positions her as a standout professional, and she is sure to be a valuable addition to the team. This move is the most recent change that USG has implemented in its plan to continue expanding its operations nationally as a leading wholesaler brokerage firm. ABOUT USG USG is a national wholesale broker and managing general agent (MGA) with offices throughout the country. USG represents 300+ A rated carriers, both admitted and non-admitted and is an MGA for multiple top carriers, writing business in all states. USG's mission is to become the #1 provider of innovative solutions for the risk management industry, exceeding expectations with its advanced technology, creative problem solving, and research capabilities. LYNNETTE BANKS Inside Producer/Broker d: 813.466.3588 e: lbanks@usgins
USG Announces Hire of Rodolfo Vaupel in Alpharetta, GA
USG Insurance Services, Inc., a leading national wholesaler and MGA, is excited to welcome Rodolfo Vaupel to its Georgia office as a Producer/Broker.Read MoreVaupel joins the USG team with over 30 years of insurance industry experience, bringing a strong background in retail and wholesale markets, risk management, and multicultural business development. He has successfully expanded agency networks across Georgia, Florida, and Texas, with a focus on empowering the Hispanic community. His leadership experience spans Property, General Liability, Transportation, Workers' Comp, and Professional Liability, along with a passion for mentoring teams and building lasting agency partnerships. USG is excited to welcome Rodolfo and is confident his experience and expertise will be a tremendous asset to the team. This move is the most recent change that USG has implemented in its plan to continue expanding its operations nationally as a leading wholesaler brokerage firm. ABOUT USG USG is a national wholesale broker and managing general agent (MGA) with offices throughout the country. USG represents 300+ A rated carriers, both admitted and non-admitted and is an MGA for multiple top carriers, writing business in all states. USG's mission is to become the #1 provider of innovative solutions for the risk management industry--exceeding expectations with its advanced technology, creative problem solving, and research capabilities. Stay informed and ahead of the curve — explore more industry insights and program opportunities at ProgramBusiness.com.
USG Announces Hire of Brian Green in Arlington, TX
USG Insurance Services, Inc., a prominent national wholesaler and MGA, is pleased to announce the addition of Brian Green to their Arlington, TX office. Green joins the team as an Associate Producer/Broker and will be working under the guidance of Jodi Berger, Executive Vice President: Regional Manager.Read MoreWith more than 12 years of experience across commercial and personal lines, underwriting, and brokerage operations, Green brings a depth of industry knowledge and a proven ability to navigate complex risk placements with precision and strategy. His background includes extensive work in surplus lines, small brokerage markets, and high-volume quoting environments, equipping him with the versatility to thrive in fast-paced, competitive spaces. Most recently with QuoteWell, Green is recognized for his collaborative approach, strong relationships with agents and carriers, and a consistent track record of driving growth. Green’s strategic mindset and hands-on expertise make him a valuable addition to USG’s dynamic and expanding team. USG looks forward to the innovation and leadership he’ll bring to the role. This move is the most recent change that USG has implemented in its plan to continue expanding its operations nationally as a leading wholesaler brokerage firm. ABOUT USG USG is a national wholesale broker and managing general agent (MGA) with offices throughout the country. USG represents 300+ A-rated carriers, both admitted and non-admitted, and is an MGA for multiple top carriers, writing business in all states. USG's mission is to become the #1 provider of innovative solutions for the risk management industry — exceeding expectations with its advanced technology, creative problem solving, and research capabilities. Stay informed and ahead of the curve — explore more industry insights and program opportunities at ProgramBusiness.com.
AAU Announces Hire of John Roderiques in Boston, MA
Allied American Underwriters (AAU), a division of USG Insurance Services, Inc., is pleased to announce the hire of John (JC) Roderiques, who has joined the company’s Workers’ Compensation division. He will specialize in providing tailored Workers’ Compensation solutions as part of AAU’s ongoing national expansion.Read MoreWith over two decades of experience in insurance, finance, and sales, JC Roderiques brings a well-rounded, results-driven approach to risk management and client service. Most recently serving as Associate Vice President at Boston Insurance Brokerage, he managed agency and carrier relationships while underwriting complex submissions across multiple markets. Roderiques' career spans both national and regional roles, including positions in underwriting, inside sales, and financial services. His ability to navigate the nuances of policy structures, vendor partnerships, and client communication makes him a valuable asset in delivering tailored insurance solutions with precision and professionalism. This move is the most recent change that AAU has implemented in its plan to expand operations nationwide and continue to provide innovative solutions for the risk management industry. About AAU Allied American Underwriters (AAU) is a program manager that offers programs for commercial lines to USG retail agents and other distribution channels i.e.: wholesale and direct. There are six divisions: Workers Compensation, Environmental, Programs, Specialty, Personal Lines, and Commercial Surety. AAU is a division of USG Insurance Services, Inc. Get the latest insurance market updates and discover exclusive program opportunities at ProgramBusiness.com.
USG Announces Hire of Helen Tvrdy in Boca Raton, FL.
USG Insurance Services, Inc., a prominent national wholesaler and MGA, is pleased to announce the addition of Helen Tvrdy to their Florida office. Tvrdy has joined the team as a Producer/Broker and will be working under the guidance of Randy Stockburger, Executive Vice President: Production Manager.Read MoreWith over 20 years of experience in Property and Casualty insurance, Tvrdy is a seasoned underwriting professional with deep expertise in transportation risks—including General Trucking, Towing, Auto Haulers, and Hazmat operations. She has a strong command of both admitted and surplus lines markets, spanning coverages such as Auto Liability, Physical Damage, General Liability, and Excess/Umbrella. Most recently, she served as Senior Underwriter at Western Skies MGA, where she supported brokers, evaluated submissions, and contributed to profitable growth. Tvrdy is now ready to bring her leadership, technical precision, and relationship-driven approach to a forward-thinking team, offering dependable underwriting judgment, strong market insight, and a dedication to building long-term success. This move is the most recent change that USG has implemented in its plan to continue expanding its operations nationally as a leading wholesaler brokerage firm. ABOUT USG USG is a national wholesale broker and managing general agent (MGA) with offices throughout the country. It represents 300+ A-rated carriers, both admitted and non-admitted, and is an MGA for multiple top carriers, writing business in all states. USG's mission is to become the #1 provider of innovative solutions for the risk management industry, exceeding expectations with its advanced technology, creative problem-solving, and research capabilities. Stay informed and ahead of the curve — explore more industry insights and program opportunities at ProgramBusiness.com.
USG Announces Hire of William Morgan in Denver, CO
USG Insurance Services, Inc., a prominent national wholesaler and MGA, proudly announces the addition of William Morgan as Associate Broker in its growing Brokerage Division. Morgan will work under the leadership of Mitchel Zelman, National Director of the Brokerage Division.Read MoreWith a dynamic background in strategic communications and a diverse range of experience across the insurance, logistics, and digital marketing industries, Morgan brings a fresh perspective and proven expertise to the team. Prior to joining USG, he was a Broker at Risk Transfer Partners, where he focused on Property and Casualty placements and delivered client-centric solutions. With a degree from Ohio State University, Morgan brings a well-rounded foundation to his role, complemented by licenses in Property and Casualty and Life and Health insurance. He also holds a Certified Transportation Broker designation, underscoring his specialized industry expertise. USG is excited to welcome Morgan to the team as the company continues strengthening its position as a leader in the wholesale insurance space. This move is the most recent change that USG has implemented in its plan to expand its operations nationally as a leading wholesaler brokerage firm. ABOUT USG: USG is a national wholesale broker and managing general agent (MGA) with offices throughout the country. USG represents 300+ A rated carriers, both admitted and non-admitted and is an MGA for multiple top carriers, writing business in all states. USG's mission is to become the #1 provider of innovative solutions for the risk management industry--exceeding expectations with its advanced technology, creative problem solving, and research capabilities. Get the latest insurance market updates and discover exclusive program opportunities at ProgramBusiness.com.
AAU Announces Hire of Kristine Pelletier in Kissimmee, FL
Allied American Underwriters (AAU), a division of USG Insurance Services, Inc., is excited to announce the newest addition to its Personal Lines team, Kristine Pelletier, Associate Producer/Broker.Read MoreWith over a decade of personal lines underwriting experience, Kristine is a powerhouse in the insurance world. She previously assisted with managing a profitable book at Braishfield Associates, where she earned a reputation for delivering smart, tailored risk solutions and top-tier service to agents and insureds alike. Pelletier holds a 4-40 Certified Professional Service Representative license and a degree in Criminal Justice, bringing not only technical expertise but also a cool, client-first mindset and a sharp eye for solving complex coverage needs. Pelletier’s arrival strengthens AAU’s growing Personal Lines division and marks another step forward in USG’s commitment to investing in top talent and industry-leading service. This move is the most recent change AAU has implemented in its plan to expand operations nationwide and continue providing innovative solutions for the risk management industry. About AAU Allied American Underwriters (AAU) is a program manager that offers programs for commercial lines to USG retail agents and other distribution channels i.e.: wholesale and direct. There are six divisions: Workers Compensation, Environmental, Programs, Specialty, Personal Lines, and Commercial Surety. AAU is a division of USG Insurance Services, Inc. Stay informed and ahead of the curve — explore more industry insights and program opportunities at ProgramBusiness.com.
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