Zurich Insurance Group has agreed to acquire Estonia-based company AlphaChat, which provides conversational artificial intelligence (AI) technology for customer service automation, to further enhance the Group’s digital capabilities. Founded in 2017, AlphaChat has built a messaging automation product capable of understanding natural language, authenticating users, providing personalized responses and executing transactions, making communication with customers… Continue reading Zurich Acquires AI Platform AlphaChat
Tag: AI
SEC to Scrutinize Firms’ Digital-Engagement Practices as Investor Worries Grow
The U.S. Securities and Exchange Commission (SEC) will seek input on whether digital customer engagement innovations used by financial firms should be governed by existing rules or may need new ones, commission chair Gary Gensler told Reuters. While the SEC’s thinking on the subject is at an “early stage,” its rules may need updating to… Continue reading SEC to Scrutinize Firms’ Digital-Engagement Practices as Investor Worries Grow
Farmers Makes Coverage Available to Some CA Homeowners in Wildfire-Prone Areas
Thousands of California residents who only can buy homeowners policies through the state’s last-resort insurance program will now be eligible for Farmers Insurance coverage. Farmers’ ability to offer insurance is related to a partnership with the startup Zesty.ai, which will enable Farmers to use artificial intelligence incorporating high-resolution aerial imagery, building-material and code data and… Continue reading Farmers Makes Coverage Available to Some CA Homeowners in Wildfire-Prone Areas
Acrisure Unveils New Tech-Enabled Brand
Acrisure, one of the world’s top-10 insurance brokers, today unveiled its new brand identity which underlines its unique combination of financial strength, industry expertise and global distribution power with the integration and deployment of best-in-class artificial intelligence and technology. The new brand supports Acrisure’s drive to become the most tech-enabled insurance broker in the world.… Continue reading Acrisure Unveils New Tech-Enabled Brand
California Firefighters Tap AI for an Edge in Battling Wildfires
Agencies battling wildfires in California are turning to artificial intelligence and other technologies to predict the spread of blazes and help guide the response of firefighting crews. The AI-based tools are helping officials monitor fires, evacuate threatened areas and send often-stretched resources to places they will do most good. This year, wildfires in California alone… Continue reading California Firefighters Tap AI for an Edge in Battling Wildfires
Travelers Introduces AI-Based Ergonomic Assessments
The Travelers Companies, Inc. today announced that it is the first insurance carrier to offer its business customers virtual and on-site ergonomic assessments using artificial intelligence (AI). The new offering combines AI-based technology and ergonomic research to quickly analyze a smartphone video of a worker performing a task and identify movements and postures that could… Continue reading Travelers Introduces AI-Based Ergonomic Assessments
Companies Bet on AI Cameras to Track Social Distancing, Limit Liability
Stores and workplaces eager to avoid spreading the novel coronavirus are equipping existing security cameras with artificial intelligence software that can track compliance with health guidelines including social distancing and mask-wearing. Several companies told Reuters the software will be crucial to staying open as concerns about COVID-19, the respiratory illness caused by the virus, persist… Continue reading Companies Bet on AI Cameras to Track Social Distancing, Limit Liability
Facial Recognition Biz Clearview AI Suffers Data Breach
A controversial facial recognition company has just informed its customers of a data breach in which its entire client list was stolen. Clearview AI leapt to fame in January when a New York Times report claimed that the start-up had scraped up to three billion images from social media sites to add to its database.… Continue reading Facial Recognition Biz Clearview AI Suffers Data Breach
Big Tech to Face More Requirements in Europe on Data Sharing, AI
American tech companies will soon need to meet new requirements in the European Union regarding artificial intelligence and sharing data with smaller rivals, as the bloc seeks to assert its “technological sovereignty” from the U.S. and China. EU regulators unveiled plans Wednesday aimed at placing more restrictions on machine learning-enabled technologies in fields ranging from… Continue reading Big Tech to Face More Requirements in Europe on Data Sharing, AI
How Will Artificial Intelligence Affect the Insurance Industry?
The Rising Popularity of Artificial Intelligence Artificial Intelligence (AI) is best known to most people as the antagonist of countless science fiction stories. But the future is now, and AI is fast becoming an effective way to do business. This does not mean that robots are handling the day-to-day work (at least not in the… Continue reading How Will Artificial Intelligence Affect the Insurance Industry?